How to Find and Create an Abuse.net Listing

Article by Sarah Parrino CATEGORIES: Deliverability, Email Marketing TAGS: ,

An abuse.net listing is a best practice for anyone who sends email. This record is managed by Network Clearing House,  a public database that keeps track of the main contacts for various sending domains. If a deliverability issue occurs, this company will ensure the right person is notified so the problem can be resolved. This article reviews how to find your listing and how to create one if it does not exist.

Do You Have a Listing?

The fastest way to check whether you have an abuse.net listing is to check Reputation Advisor within our Inbox Tracker platform. Simply navigate to Reputation Advisor and go to the Infrastructure Details tab. You will see the Abuse.net listing check listed:

If you currently do not have Inbox Tracker, no need to worry! You can check a listing directly on the abuse.net website.

How to Create or Update a Listing

The abuse.net contact database has about 200,000 domains, which is less than 1% of the all the domains that exist. If an entry is nonexistent or incorrect, Network Clearing House relies on mailers like us to submit up-to-date entries for their database. To do so, follow these steps:

  1. Draft a plain text message to update@abuse.net. Changing your mailing program to send plain text rather than formatted or HTML mail will allow the abuse.netsystem to decode your message.
  2. Your message format should use the following format: name of the domain, a colon, and the reporting address(es), all on one line separated by spaces.

You can send information for as many domains as you want in a single message. If there’s more than one contact address for a domain, then send copies of mail to all of them. Don’t use commas or mailto: URLs or any other extra punctuation. The entry for a domain automatically includes subdomains, so mail.example.com is the same as for example.com; separate entries aren’t required.

3. Specify your entry. Are these domains you are responsible for, or ones that you’ve researched? If the connection between a domain you’ve researched and the contact isn’t obvious, explain how you found it. 

Once you’ve submitted your listing, check Reputation Advisor to see if your listing is present. Note that it may take up to 24 hours for the listing to show up in the platform.

For further inquiries, message us on live chat (lower right hand corner of this site) or reach out to sales@edatasource.com